Nicole is a Certified Recovery Specialist, recognized by the Philadelphia Inquirer for excellence in patient care for her work at Penn Medicine’s Center for Addiction Medicine and Policy, which includes supporting patients at Penn Presbyterian, Pennsylvania Hospital, and the Hospital of the University of Penn.  Ms. O’Donnell oversees the CareConnect Warmline, a low barrier and virtual buprenorphine bridge clinic, serving the Philadelphia area and surrounding counties connecting community members to evidence-based treatment.