Nicole O’Donnell is a Certified Recovery Specialist, recognized by the Philadelphia Inquirer for excellence in patient care for her work at Penn Medicine’s Center for Addiction Medicine and Policy, which includes supporting patients at Penn Presbyterian, Pennsylvania Hospital, and the Hospital of the University of Penn. Ms. O’Donnell has extensive experience working with individuals with Substance Use Disorder, and their families. Her work currently includes reaching out to those experiencing being unsheltered, substance use, and mental health barriers.